Wasn't expecting to drive off with a new car Jack did a good managing the deal. No pressure. We'll likely do business with Rivergate again
This was the best car buying experience. I searched over the internet and found Rivergate had a specific vehicle I was interested in. I wasn't expecting to actually purchase at the time. I was open to it, but not in a hurry. After going in, I ended up with the exact car I wanted, an interest rate i was happy with, a price i was content with, and felt like I was not pressured into any of it... but instead, lucky. Here, there seem to be people who listen, where attentive to my personal lifestyle and concerned with my overall happiness. I didn't feel like a number. I will always have positive things to say about this business and will highly recommend this location. Thank you so much for your professional and kind manner in dealing with customers. It is obviously working in your favor. It was great to see this seems to be the consistent standard, with so many high reviews. Happy to support a staff, family and business with good values. Jennifer Pierce 2013 Toyota Venza... More
My car buying experience at Toyota of Rivergate was exceptional. The staff worked collaboratively to address my concerns and ensured my needs were met (choice of car, price, payment). I've always been skeptical of salesmen and women in the auto industry, but I'm proud to say this experience was different - no pushy sales tactics or deceitful antics. The sales and finance team exceeded my expectations-very patient and helpful. I look forward to doing business with Rivergate Toyota in the future.Brenda Legge, Arnold Castro, and Troy Sawyers thanks for your great service.... More
Bought my first camry this last weekend after almost 3 months of online ,and dealership shopping. Must say this was my best car buying experience yet after buying multiple cars all over middle tennesse. I worked with Jimmie Shaw through the entire purchase and really appreciated his professionalism and willingness to work with me . They let you know they want your business and do what it takes to get it , all while not being pushy and arrogant as we all have experienced, I know I have at other dealerships. Really enjoyed working with these guys . Even down to the financing where Barrett Dunnaway was professional and polite and very knowledgeable of that business. Thank you gentleman for everything. Also I'd like to give a special shout out to they're detailing crew, didn't meet them personally but those guys or gals whoever they are clean those vehicles to almost new condition. Awesome job!!... More
Outstanding service, Arnold the new car Mgr. and Ronnie my sales professional did an outstanding job. Jay in finance was knowledgeable and excellent to work with.
i call to schedule service to my toyota she so friendly and happy to schedule me also offer change wipers and quickly smile helpful she far and beyond
Just bought my second Camry in two years. Having Mr Johnson walk you through a hassle free process makes your life so much easier. He knows his stuff and won't lie to you. I won't go to any other toyota dealership. As long as he's employed at Rivergate toyota I'll be getting my cars there if he's not there I'm not dealing with anyone else hands down.
Brought my first Toyota two days ago. Jimmie Shaw is an excellent salesman, he answered my questions and was very courteous. He made sure that the vehicle I chose had everything on it I was looking for. Then there was Jay, he does an excellent job explaining how to operate all the features. Thanks to Jimmie and Jay I am really excited about my new car and the fact that they made it stress free. I will tell everyone I know about my GREAT experience at your dealership....
I just recently purchased my first car from here, Rivergate Toyota, and I must say that the customer service was great! Paper work to the negotiations was to a "T" stress-free. Salesman "Mr.Tep" was great. He helped explained everything and answered all of our questions with great perfessionalism. No one was ever rude, like at some dealership. I totally recommend Rivergate Toyota! I love my new 2015 Corolla S!
My name is Anthony Lauderdal and this is the third vehicle my family has purchase from Rivergate Toyota with Mr. Johnson in the last four years. He is always courteous and an excellent salesperson to work with. After a sell is final and we had problems setting up the blue tooth in our vehicles or garage door openers, he still extended his services to help resolve the problem. He goes above and beyond to ensure you receive the best deal possible.